Sony Thank Partners For Support During PSN Crisis
As well as thanking consumers for their support, with the welcome back programme we detailed yesterday, it appears Sony have been thanking their partners as well.
In a letter sent to IndustryGamers.com, Sony are very humble in their apologies, and thank you’s, and you can read the entire letter right here!
Dear Partner:
I am pleased to report that we have begun the phased restoration of services on the PlayStation Network and Qriocity. In North America and most other regions of the world, customers now have full access to:
Online game-play across PS3 and PSP
Downloaded movies from PlayStation Network Video Delivery Service on PS3, PSP and MediaGo
Unexpired movie rentals through Video on Demand powered by Qriocity
PlayStation Home
Chat Functionality
We are working to resume the remainder of our services, including PlayStation Store and purchasing features for Qriocity, as soon as possible.
Also please note that, as one of our new security upgrades, PS3 users will be required to change their PSN and Qriocity account passwords upon login. The new password can only be changed on the PS3 that initiated original account activation, or through validated email confirmation.
As you know, since the cyber-attack against Sony networks that was first detected in late April, we have made extensive upgrades to our data security systems. In addition, we are offering all customers an opportunity to enroll for free in identity theft protection programs, such as cyber-monitoring and insurance, in North America and other countries where such programs exist.
To show our sincere gratitude for our customers’ patience and loyalty, we are offering them a “welcome back” package of game and media content and services. The details of this program will be formally announced shortly, with information also available on PlayStation regional websites for North America and other territories. We’re confident the welcome back package will help customers get back to using the PlayStation Network and Qriocity services they have missed over the last few weeks.
Most importantly, we would like to say: Thank You. We know we owe a great deal to valued partners like you for your patience and support during this difficult time. With your continued partnership, PSN will move forward stronger, smarter and better than ever. I encourage you contact me if you have any additional questions.
Very truly yours,
Rob Dyer
SVP, Publisher Relations
Source: IndustryGamers
